Help Center
Find the task you're working on. Every guide explains what happens before telling you what to click.
Getting Started
Your first hour with Crossflo.
Connecting Marketplaces
eBay, Fairclose, stores and extension channels.
Importing & Universal Listings
Bring items in once, without duplicates.
Managing Listings
Edit, override, archive, delist or delete.
Bulk Actions
Publish, delist, relist and reprice many items.
Reconciliation & Duplicate Management
Merge, keep separate and fix mismatches.
AI Listing Intelligence
Suggestions, quality and category checks.
Orders & Shipping
One board for every marketplace order.
Tracking & Delivery
Automatic package tracking and exceptions.
Sold Item Sync & Auto-Delist
What happens when something sells.
Inventory & Analytics
Lifecycle, stock and profit reporting.
Marketplace Rules & Policy Checker
What each marketplace allows.
Troubleshooting & Sync Errors
Fix failed syncs and connections.
Account, Billing & Settings
Plans, settings and security.
What's New
- Automatic package tracking — Normalized statuses, timelines, stale detection and exceptions for every shipment.Learn more
- Unified Orders — eBay and other marketplace orders on one board with shipping status.Learn more
- AI Listing Intelligence — Pre-post AI review, quality flags and category suggestions — always with your approval.Learn more
- Bulk publish & delist — Publish to or end listings on many marketplaces with preflight and per-item results.Learn more
- Listing merge & reconciliation — Explainable duplicate scores, safe merges and one queue for conflicts.Learn more
- Universal Listing & smarter imports — One master record per item; imports link to existing items instead of duplicating.Learn more