Authentication expiration and reconnect
Your marketplace authorization expired and needs renewing.
1 min readLast reviewed 2026-10-05
Marketplaces limit how long an authorization lasts. When it expires, Crossflo shows the channel as needing reconnection and pauses actions for it.
- Open Connections and reconnect the marketplace.
- Return to Sync status and retry the paused jobs.
Still not working?
Check the channel in Marketplace Health, then contact us. Diagnostics include your browser and the time only — never passwords, keys or listing details. Include the job reference from Sync status if there is one.