Sync errors and retry / re-sync

Every sync run is logged in Sync status with its result. Temporary errors are retried automatically with backoff; permanent errors wait for you.

Try this first

1. Open Sync status and find the failed run. Each run shows its result and log.
2. Open Marketplace Health and check the channel's connection state and last confirmed read.
3. If the connection shows as expired, reconnect it from Connections.
4. Retry the job once. If it fails again with the same message, contact support with the job reference shown on the run.