Crossflo policies
Data Request Policy
Last updated August 17, 2026
You can ask us for a copy of your data, ask us to correct it, or ask us to delete it.
Self-service
Most data is available directly in the app: your catalog, offers, orders, analytics, sync logs and billing history are all visible from the workspace, and profile details are editable in Settings.
Making a request
Contact us from the email address on your account and say whether you want an export, a correction, or deletion. We may ask a question to confirm it is really you.
Timing
We aim to acknowledge requests within a few business days and complete them promptly. Deletion removes your listings, stored credentials and profile from the live product; limited billing records may be retained where we are required to keep them.
Questions about this policy? Reach us through the contact page or browse every policy on the policy index.